Optaimiz, Inc.
How Optaimiz processes authorized business-platform and optional Google Workspace connection information.
Optaimiz processes the account, identity, operational, and workflow information needed to provide its business operating platform. This can include a user’s name, verified work email, role, organization relationships, records entered into authorized workspaces, and security or audit activity associated with the platform.
A verified Optaimiz employee may separately choose to connect the employee’s own Google Workspace Gmail account. Workforce sign-in alone does not grant mailbox access. A connected Gmail workflow is intended to use only the permissions the employee approves, and Optaimiz does not provide another employee or an administrator access to that connected mailbox through ordinary platform roles.
Optaimiz uses information to authenticate users, provide authorized platform functions, maintain security and audit records, support configured integrations, and improve operational reliability. Access is role- and relationship-based. Credentials and provider tokens are intended to remain server-side and are not displayed in ordinary workspace views.
Users can request assistance with their account or an authorized Google Workspace connection through their Optaimiz account representative. A Gmail connection may be disconnected, which prevents further in-platform mailbox use after the connection is revoked or removed. Customer and agent portal access remains subject to invitation and organization boundaries.
Questions about this notice?
Contact your Optaimiz account representative. Do not include passwords, OAuth codes, access tokens, or other secrets in a support message.
